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Customer Loyalty and Retention Surveys and Reward Programs

Spectrum ServicesFocusing on the key areas of customer satisfaction, customer retention and customer loyalty, Spectrum Services markets a wide range of products and services that enables companies to effectively change the way they manage their business relationships.

RESEARCH AND ANALYSIS
Spectrum Services’ expertise in the design, development, execution and analysis of market research projects can be customized for any industry. Spectrum Services has successfully implemented the following programs for the financial, medical, media, and retail industries as well as issue identification for political campaigns:

  • Customer Satisfaction and Loyalty
  • Consumer buying trends
  • Public Opinion, political polling, and Get Out The Vote campaigns
  • Crisis management
  • B2B product development and usage
  • Advertising effectiveness tracking

Spectrum ServicesCUSTOMER LOYALTY PROGRAMS
Clients of Spectrum Services understand that it is easier and more profitable to sell to an existing customer than it is to gain a new one. Showing businesses how to retain customers and keep them coming back for more is the focal point of VIP Service Rewards and e-VOLUTION. These customer care programs are designed to retain and increase customer return visits to the your dealership.

Spectrum Services consults with its clients to provide a mix of programs and offers to increase customer satisfaction and maximize profits from an existing customer base.

Spectrum Services, Inc. • 6621 Bay Circle, Suite 190, Norcross, GA 30071
Phone: 800-225-7765 • 770-449-1776 • Fax: 770-449-3958 •
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