Since 1985, Atlanta based Spectrum Services has worked with local, regional and national companies that understand and appreciate the lifetime value of their customers.
Capitalizing on its early success with customer satisfaction and retention programs for the automotive industry, Spectrum Services continually enhances its offerings to service the financial, media and medical industries, home services as well as the political arena. Spectrum Services telephone surveys deliver timely information to consistently monitor the attitudes, beliefs and perceptions of its client’s customers. This information enables the client to quickly act on trends and to either capitalize on the positive or make instant corrections when a problem is first discovered. Timely information discovered by Spectrum Services’ research/surveys, direct mail and online surveys provides problem solving information and opportunities to increase profitability, prevents small problems from becoming large disasters and opens up new opportunities.
By retaining Spectrum Services, our clients have been able to achieve their business goals and take their companies to the highest levels of performance.